In most customer service environments the customer is not allowed to verbally abuse an employee and any such behaviour is usually allowed at least one warning, after that the company is within their rights to refuse service etc.
Paying a member of staff a compliment is perfectly acceptable. If the recipient did not appreciate the comment they are free to say so although their company may question their judgement in employing someone who cannot take such a compliment in good nature!
It becomes harrasment after the recipient has made clear they do not like the attention but it in most cases would need to be within reason, ie; prolonged or physical contact. One compliment from a satisfied customer is certainly not within that framework.
VFE.
Last edited by VFE; 14th Nov 2004 at 12:06.