It isn't difficult, all you do is ask "to whom do I address my application to"? They'll tell you. They'll even switch you to the person and you can talk to them. Easy. Doesn't take too long and it costs about a $1. If you live in WA it's even cheaper as you call before 7am and it is 9 or 10am on the east coast. That's what I used to do (and still do but now I have to pay full STD rates). Another option is to ring the local agent for the said airline, ask the questions, you'll get put on hold for a tick while they ask (via the internal network). I've done that one too.
[This message has been edited by redsnail (edited 04 February 2000).]