Can't believe what I just read from Skyrocket 10 and spritezero04. They must be talking about a different Naples Air Centre because my experience was that everybody from the refueller to the instructors to the management/admin staff were efficient and friendly. I suppose on thinking about it, they did have the cheek to ask me to pay for the instructor time and aircraft rental when I was there but then it is hard to find something for nothing these days.
Certainly with the numbers of students attending NAC it is astounding that there is such a small element of dissenters. As the saying goes "You can please all of the people some of the time and some of the people all of the time"
cette la vie!