I just cannot believe I am reading some of this! Here is a damsel in distress. Some folks are trying to offer sensible advice, while the Nigels seem to want her to know what she is mising by not having "BA bidline rules" whatever they are.
Why don't all the CityExpress folk send Private Messages to this 'behind' guy (who obviously has VAST experience of airlines) and ask him to tell them which bit of their agreement this BLR is in? Oh, and while doing it, perhaps letting this TDLF whoever he/she is, know that these rules CANNOT be broken.
I watch in wonder!