1)I wonder which fleet you would enter, "directly"? (unlike other web site advertisements in the UAE)
2)I wonder what the salary is? (not shown like UAE airlines on the website)
3)Would you have to pay tax? (unlike some desert airlines)
4)Would you have to wait more than 3 years for a command? (more than Emirates) Imagine sitting 12 -15 years to get a Command!
5)Do you get a cash gratuity at the end of say 4 years like airlines, in the Indian Ocean? or 7 years in the Arabian Emirates?
6)Do you get schooling paid for, or housing?
7) Is your family safe driving around and living within the borders of RSA, whilst you are out flying?
8) Is the Company profitable?
No need to wonder why so many pilots are leaving this airline.
I almost forgot to ask: Is this where you start your first day as an SAA employee? all those First offcer requirements mentioned: now we know why!!!
Back to earth for SAA managers
23/09/2004 13:14__-_(SA)__
Francois Williams
Cape Town - The whip has been cracked at South African Airways (SAA) where top management of the airline will be placed on a roster to perform voluntary counter duty with ordinary employees to help with passenger queries.
Oyama Mabandla, acting chief executive of SAA, announced that top management would be given duties during peak hours at big airports in an attempt to improve client service and to place top management "in touch with the frontlines".
Permanent programme
The programme will kick off at Johannesburg Airport on Thursday. Vice-president of communication at SAA, J.J. Tabane, said this would be a permanent programme to involve the seven vice-presidents and five executive vice-presidents as well as Mabandla. Top management will be on duty on busy days such as Thursdays and Saturdays in Johannesburg and on Sundays in Cape Town.
Tabane said they would mostly be working behind the counter where travellers book in, as well as in the business and first class lounges to handle urgent queries from passengers.
"We will be able to handle passengers\' problems immediately without someone first having to write a letter and a year going by before the problem is solved," Tabane said.
Nolwazi Qata, executive vice-president for human resources, would be drawing up the roster.
Management to lead by example
Mabandla said at the announcement of the programme that management should lead by example as far as client service was concerned.
This comes after the airline decided last week to introduce an internal incentive scheme for good client service.
A training programme in client service for all staff members and management will be launched soon and monitoring systems will be improved to ensure that there are fewer incidents of client dissatisfaction.
These steps came after Khaya Ngqula, appointed chief executive of SAA who will be taking up his new position on October 15, spoke to top management at the start of September and insisted that changes be made immediately.
http://www.finance24.co.za/Finance/C...594033,00.html