the cheek of some people amazes me. whilst working for a charter airline, after takeoff the crew went through the cabin offering a well known newspaper (for free), an ungrateful man rolled his eyes and said "its disgusting" "is that all you've got" "have'nt you got a selection of newspapers" to which i replied "just a moment sir i'll just nip down to WHSmiths," "which paper did you want in particular". ooh if looks could kill!