Pax - "I dont like flying with your airline"
Me - "Sir, I am sorry to hear that, may I ask why?"
Pax - "Because you start all your PA's with 'Ladies and Gentlemen,
Boys and Girls', and I think that its completely unnecessary to talk to the kids"
I felt like saying "Its completely unnecessary that you are let out of your cage in the morning" but of course my better judgement decided against that...