No, we don't like it....but as with most contracts of this type these days, once the "trial" has started the project gathers its own momentum and we no longer have any say!
Service catering is at serious risk of going down the tubes the same way housing did when DHE took over. Remember Families Officers? Remember being able to get a works service done the same week as you submitted the request? Remember actually having someone you with whom you could sort out a problem face-to-face rather than some anonymous and endless queue to a call-centre?
Out with the new, back with the old, I say.....
SBG:
