You are the customer. Your rating should be complete by now, and you ought to be earning an income from it.
150 aerobat, I have 4 words for you: Department Of Fair Trading.
You are being ripped off, and quite severely at that!
I would be getting in touch with them at your earliest convenience.
Why are you doing what appears to be unpaid work? Did you come down in the last rain shower?
No wonder General Aviation is going to the pack! You only have yourselves to blame.......