Dogma,
The "insulting RT" was on approach to LEAL, ALC!
So indeed, you might not have been to LEMG, but did you go to Alicante???
Now seriously folks, In my opinion, things are seriously being blown out of proportions here, not worthy of our profession.
It is evident that all of us must communicate with ATC in a most "gentlemanly "fashion, but we ALL know that we are sometimes less so on the frequency. I am sure that everyone here with some experience has been in that alley before, and although not professional nor polite, it is only human.
This incident might not have been good airmanship, and indeed even bad CRM, which should include ATC in my opinion, but 3 pages about a stressed BY skipper??!
Knowing LEAL's ATC people, they would for sure give that BY flight some small "inconveniences" if they were really pissed off by this.
By the way, my experience tells me that it are the Swiss guys who are quite prone to being "snotty" and "cocky".
Maybe it's culture related...