FCA
FCA have joint CRM courses with CC and F/D and they are brilliant.
One thing I am going to miss when I leave the pepto-bismol outfit!!
True enough, airlines use and misuse us-how many roster illegalities did you have last summer? I cannot count them.
They don't recruit enough people, and wear out the few loyal cc that can put up with them.
This applies to many airlines....not only mine.
Ciao
FBW