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Old 19th May 2004, 10:45
  #4 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,156
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At LTN, EZY have moved to a 40 min check in. On the first occasion that I encountered this due to lateness (flat tire!) they were as good as always. They put me on the next flight at no cost and I reached my destination.

My guess is that EZY have decided that this is a line that wil never be crossed. Fine. Over time, pax will learn. If they choose not to travel with EZY ever again - that might not be a bad thing, as it means that other EZY pax will not be delayed by them.

If a pax misses a flight due to late arrival, they might b!tch about it to their friends and try to encourage them not to use EZY but those folks will think, "If I use EZY, I must be on time."
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