Hey,
I can't see the problem in posting a link to
www.flyertalk.com (and I'm just guessing as to the link as I flit between PPRuNe and FT and recognise Christep's handle) as an both an aviator and a piece of SLF.
Flyertalk is one of the best sites for the lowdown on Pax views on airline service and all things PAX related.
PPRuNe provides a view towards airline ops that the majority of PAX, or even frequent flyers, wouldn't be interested in unless they were very hardcore or, like me, PPLs with an active interest in aviation.
Live and let live! Or maybe I should forsake all others and bow to the mighty PPRuNE......