Major B@lls up at easyland as flights are cancelled
Looks like someone at easyland has cocked up big time. Part of the easyjet fleet now has no insurance cover. Flights are just starting to be cancelled at Luton even though passengers have been queuing for an hour or more to check in as check-in desks fail to open. Passengers are now being told that their flights are cancelled due to documentation problems
Update from easyland
easyJet would like to apologise to customers for any disruption they have suffered this morning following an administrative insurance oversight.
All easyJet aircraft are fully insured. However, due to an administrative error, a number of insurance documents had not been placed on the relevant aircraft overnight. Carriage of these documents is required by the regulatory authorities. All the paperwork is now in place.
However, it will lead to disruption and knock-on delays throughout the day and a list of cancelled flights is below.
easyJet is conducting a full and immediate internal inquiry. All staff at easyJet are currently working to resolve the situation and apologises for any inconvenience that it has caused.