Capt.Sparrow: quote "the handling agents will continue to be managed by (rude words)." I don't think you should tarnish every manager with the same brush. I'm not commenting on senior or regional managers or the boffins who make decisions on what prices to quote for handling contracts, because in my opinion they're not all shining examples of how to manage, but some station managers aren't all that bad and do try to do their best while working within restrictions that, to a certain extent, they can't control. Not ALL managers are (rude words).
Also, a more accurate phrase would probably be "who can give the best service for the lowest price" not "who can give a c**p service."
