PPRuNe Forums - View Single Post - Servisair to loose Air Wales handling at CWL
Old 9th Apr 2004, 18:51
  #36 (permalink)  
Taffair
 
Join Date: Aug 2003
Location: uk
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Who do we think we are?

we are a customer of servisair....we therefore expect to receive the service that we pay for and which servisair are contracted to provide. (and.....yes the account is paid up to date)

The contract with servisair expired on 31st March.....and servisair neglected to invite us to renew until we asked in late March if we could expect a continuous service.....the response......'sorry we forgot'.

The contract was extended on a monthly renewable basis while quotes were sought from servisair and aviance.

Aviance won the contract......so what do servisair do?.....you got it ....undercut with a ridiculously low quote. Too late I'm afraid deal is done.

The whingeing in here from servisair staff is pathetic (as is the standard of their service).

Circusair at CWL would be a better and more efficient operation if the entire staff were replaced by chimpanzees.

Taffair
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