A quote I read today:
"The secret to happiness is making other people think they were the cause of it."
I don't know about you, but this has made me pause and consider several dealings I'm currently involved in, and how I might change them for the better.
I hope that whatever training people are getting, they are coming out with confidence and competence to represent our community to the highest possible standards.
May your skies be clear and your passengers calm!
SLC.