PPRuNe Forums - View Single Post - BA - Should I complain?
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Old 25th Mar 2004, 18:22
  #18 (permalink)  
Crepello

Shining Example, apparently...
 
Join Date: Jul 2001
Location: Lone Star State
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Biz, sounds like you booked late but checked in early - boarding priority's first come, first served - no reflection of the price.

I guess the point here is that there is no duty of care, just an opportunity for an airline to show some good customer service and win a friend for life. A pity they missed it.

RW31, that wasn't what I was saying, as I think you well know . My point was that LCC pax sometimes span a 'broader section of society', ahem.
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