Originally Posted by
MANFAN
There’s nothing like BA consistency with it’s app and website!
Need to amend a booking, as usual the app cannot find the booking and when attempting to access via the website in the ‘Manage my booking section’, it informs me to go to the airport to acquire my boarding pass!
I need to change the flight and I can’t even do that!
Wtf is going on?! Where is this new and improved app they keep promising us?!
How the hell BA keep making profits and keep up the high load factors when simply problems like this can’t be fixed is totally beyond my comprehension!
This is exactly the reason I’ve stopped flying BA. I just cannot deal with their awful IT interface when booking or amending bookings. It’s amateur at best. It’s a far cry from the once “World’s favourite airline”!