Originally Posted by
MANFAN
There’s nothing like BA consistency with it’s app and website!
Need to amend a booking, as usual the app cannot find the booking and when attempting to access via the website in the ‘Manage my booking section’, it informs me to go to the airport to acquire my boarding pass!
I need to change the flight and I can’t even do that!
Wtf is going on?! Where is this new and improved app they keep promising us?!
How the hell BA keep making profits and keep up the high load factors when simply problems like this can’t be fixed is totally beyond my comprehension!
If you don't know the answer, book with someone else or use a travel agent which is quite often cheaper and they will do the leg work for you.