The devil is in the detail. While, probably like most here I have no idea what actually happened…It would appear that Captain Mohammed brought his wife and child on a night stop trip. The fact that the child tragically ended up dead would precipitate considerable involvement of the local police force. This is as serious as it gets and not really analogous with not following local tipping protocols. Without being frivolous over what is an appalling event it is understandable that there is not much company or union advice when it comes to your child being killed either accidentally or deliberately. The probability is that there was some level of toxicity in the relationship whether him or her and possibly drugs or alcohol could be involved. While I agree from my own experience that British embassy or consulate staff are fairly useless, with the best will in the world I don’t know what help you could expect in a situation so awful as this.