Originally Posted by
andymartin
Latest Noel Philips vid on YouTube talking about the decline of BA
I take anything these youtube "professional" vloggers / travel experts say or produce with a pinch of salt. For people that seemingly now fly arround the world as their full time job, they come across as rather simple, dramatic and unrealistic. Not to mention the over drama for clickbait to secure those numbers.
I have to fly with BA about 6 times a year for work, not massively frequent I know. But everytime I have, I found them to be fine, ok at dealing with problems and both the product in the back and front to meet expectations for the price paid.
They seem to be making huge investment to improve cabins and the product overall, but this gets overshadowed by poor decision making in other areas. (Brunch gate / Exec club)
I dont think BA are anywhere near as bad as some would make out, they have had to adapt with the times so yes in that respect they are not the worldclass flag carrier of old
... very few are?
They had some very difficult years under the direction of former managers but you could argue some of those brutal decisions helped them trim the fat, survive tough times and still be around today. They are consistently returning good financial results these days and playing catch up using ME carriers as a benchmark.
For every negative video a better known vlogger puts up, you can find 20 positive ones on their BA experience...they just dont get the clicks or publicity.