I think it is entirely reasonable. After all somebody has to subsidise the cafe and keep those Porsches parked in the executive bay. Not to mention the hoards of staff needed to process my rating in four weeks, many of whome seemed to be surfing the web...incidently.
Regarding ratings, why is it that I wait four weeks for the thing but when I turn up for the exams thay can produce it on the spot after telling me they are still processing the ratings for the previous month?