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Old 11th Feb 2004, 04:22
  #7 (permalink)  
bealine
 
Join Date: May 2002
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Sorry to hear you're leaving us, Strake. I'm not in management, but I do empathise. I am a firm believer that costs need to be controlled, but not to the extent that your customers notice - unless they're paying lower fares of course.

Indeed, the CEO of my wife's airline publicly laughs at BA's trimming the washbag:

"...If BA are paying for the amenity kit, there's something wrong! Every other airline gets the samples free of charge! Indeed, in some cases, airlines are paid to include the manufacturers' samples!"

Perhaps we should dump Molton Brown and the designer crapola and obtain normal, everyday items and then pack our amenity kits to the brim!
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