Originally Posted by
stewyb
BA delivered a whopping operating profit of £831m for the third quarter, up year on year by a massive £251m. They clearly know how to run a business and do many things exactly right!
Yes, they clearly do - from their viewpoint. And, after all they are running a business which has an obligation to the shareholders to make a profit. So, well done, BA. But, it is no fun when your flight has been cancelled. I am not convinced that they handle this aspect “exactly right”.