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Thread: Bags still in Heathrow - passengers not informed
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Old 26th June 2024 | 14:09
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SWBKCB
 
Joined: Apr 2003
: PPL
Posts: 10,582
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From: Northumberland
The OP's point is that the crew must have known before they departed but passengers weren't told until after arrival. That isn't an IT issue, it's crap customer service
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