leemo you dont live in asia then?
safety maybe the primary concern but its not the ONLY concern if you want a poular profitable company that people will talk about, fly again and recommend to their friends.
like it or not CC are the face of the airline industry.
us ugly bu@@ers at the pointy end have 2 concerns, safety and efficiency, (otp) but foregoing a calamity its the CC that bring the punters back time and time again.
for your tireless work/efforts/smiles we are all thankful.
jan: my only suggestion is to throw some of you own personality into your work. you were recruited because you were personable and capable.........let it show, try to have fun with it (even the crappy bits!)
come up the front, bring a coffee, sit down, put your feet up and b1tch to us........we're great at moaning - or havent you noticed yet!???
