It's baffling how airport management signed off on removing all escalators/staircases and opted to make passengers queue to use service lifts to reach security.
I flew through on Friday and it took half an hour with fast track but I dread to think how long people in the other (very long) queues had to wait.
I don't think that's what BHX "Opted" for... making people queue on the ground floor is a temporary solution to limit crowd control into an area which is limited and constrained due to construction works. Once the construction works are done and the security area open, lifts will be opened and pax flows through the lifts will be allowed to move freely. Simple as...
Roll on June and the opening of the new security area...