Gotta love Pinnacle.
The house concrete roof and bedroom window surround collapsing into your bedroom isn't an emergency apparently.
Has anyone had structural issues and managed to get even a half-decent response from the most disgusting company ever known? Who did you speak to?
I've tried fighting this problem for the past 3 years and they've done nothing about it. They've left it so long that it has now collapsed inside as well.
It's still collapsing further. The frame is now being pushed out.
They've told me they won't get anyone out today, and they can't escalate to the complaints team until tomorrow as they only work Monday to Friday.
I said, so what do I do until then.....this is my bedroom and I have no idea on the structural safety.
Their answer......"sorry Sir, there is nothing more we can do".
