Originally Posted by
nomess
They always make it sound like they are doing passengers a favour when announcing all these late to be introduced initiatives.
Fancy announcing refurbishments to A330s, in the fleets dying years. Upgrade programs should run continuously over time to keep the product in check with modern day standards. 737s should have power at every seat. They don’t. The seats are from day dot also.
All these last minute capex splurges in ‘customer experience’ is just poor planning. You are meant to forecast and plan that stuff 10 years ahead like everyone else does.
Probably tax deductions too - using money to upgrade the A330s.