CX Company Info for presentation and essay
Hey all,
As part of my Airline Mgt class, I chose to do a presentation and essay on Cathay Pacific...specifically, their route structure, market assessment, equipment, org culture, employee relations, employee stats, recruitment/retention policies and strategies, branding and competitive advantage. I know that's quite a bit, but is there an info package or anything I can look up (besides the website) for this stuff?
Thanks!