I think theintroduction to the article probably gives an insight into the professional, objective style of reporting utilised:
More QANTAS horror stories Disgruntled QANTAS customers After the former lover of a first class QANTAS hostie gave Crikey some tips on what's hot and what's not in the plush high altitude world serving the rich and famous, we have received a flood of complaints about the service levels at the national carrier.
Pretty much sums up the rest of the article.
Axe to grind anyone...?
