I heard a few weeks back that the beancounters at Servisair have finally worked out that some contracts are not worth the s**t that goes with them and the policy of undercutting the competition to get contracts has stopped.
The new policy is to get all staff trained up to a decent level of competence so that the level of service is equal at all stations.
And when it comes to contract negotiations the policy will be to tell airlines what service they are going to be given and what it will cost, if the airline does not like the bill then rather than slash the cost they are told to f**k off to aviance.
This new attitude has seen a couple of crap contracts go but a major one with easy has been gained and the yanks love the idea and are queing up.
On a different note, Is it true that BMI are trying to get out of the contract with aviance early ? This would answer the question on why there is an embargo on capital expediture at the moment.
p.s. I agree with everyone else about CLP. Whoever dreamed that one up needs to get back to reality.