Originally Posted by
blubak
Definitely should listen but the fact shes gone there to me means she is pretty worried & right now PIA is not what she needs considering how shes just told us how she needs to start getting the trust of the customers back.
Looks like the noose could be tightening & she needs to find a quick solution.
There’s an easy solution. If she was worried she would agree to their log of claims. Plain and simple. She is not worried. She is trying to play nice guy make the pilots second guess themselves.