No customer lost, just senior management announced a $13m loss for the year, and hence that heavy maintenance at STN and MAN is no longer profitable.
They will be concentrating on the areas that are profitable, i.e. Light Maintenance ("A" Checks and Equalised Checks), Line Maintenance, Component Management, Component Repair, Tech Services and Training.
Any existing Heavy Checks will be going to Dublin, where the overheads are lower.
MAN: R.I.P.
STN : R.I.P. (Unless you are an "Office Doik", then the future is rosy!?!?)