but what did you expect from a huge company, anyway...
Reminds me of the time one of our pilots applied for an AMEX card, AMEX rang the head office of the big, big oil company to confirm his employment and mentioned he was one of the company pilots, company doesn't have pilots or aircraft AMEX was told, despite some 20 pilots and 10 aircraft, AMEX finally got onto the crewroom phone and his bona fides confirmed. AMEX in the mail.