Originally Posted by
Sam Ting Wong
CX employs more or less the same pilots as before, just with worse pay and a lower total. Your safety argument is hence futile. I don't believe safety will be compromised in the future either, but that is a different discussion.
Whether they could have had more aircraft operating today without bleeding to death earlier I really don't know. Let's not forget: it was totally unclear when China would open up, nobody could say. There was probably no worse place on the planet than Hong Kong to have an airline based at for the last 3 years. Look at the competition, or what's left of it.
If you mean by passenger service quality of service on board then I would argue it did not change much. If more pay for thousands of flight attendants would improve service to a point where resulting higher profit would make the investment worthwhile.. no idea.
every single person I speak to is appalled at cathay’a service and quality of food. It’s come way down compared to what it was 5 years ago whilst prices have gone up. Many previously loyal customers have decided to move to other carriers and are happy to go via the ME to Europe because they are paying far less and getting a much better product with EK or Qatar. Cathay has a long way to go to win back support of its long standing customers.