Perhaps if such practices were recognised or the industrial interactions between the company and its pilots not so toxic this would not have come to show its ugly head at this time and the apparent consequences of this deviance would have been hidden for more time. There would be no need for ultimatums, threats.
Could not agree more. And so it (usually) was until the CEO before last set the adversarial IR ball rolling and the current CEO hit the ball with a huge bat.
Professor Diane Vaughan coined the term, the normalisation of deviance, after studying the decisions made in the lead up to the Challenger space shuttle accident.
I can highly recommend her book on the event.
The Challenger Launch Decision