Originally Posted by
galdian
OR maybe they did, saw the NOTAM and asked OPS who said "yeah, discussing with the Indonesian authorities, expect it will be open as we're special at JQ..."
Be interesting to hear where the real breakdown was - and why - and what the powers to be are planning to do to ensure doesn't happen again.
Cheers
The video with the crew briefing the cabin would indicate that they had no idea that it was closed, and they returned to Melbourne still not knowing that. They told the pax that they were not given a reason for the denied clearance and seemed confused.
It would also appear ops had no idea either as this is the statement they put out late Wednesday.
In a statement, a Jetstar spokesperson said Tuesday's Melbourne to Bali service had been swapped to a larger Boeing 787 aircraft to carry more customers.
"Unfortunately, due to a miscommunication, the aircraft swap was not approved by the local regulator in Indonesia," the spokesperson said