Yes maybe true. However staff support was there plus lots being trained. And they were friendly. When I last flew with Qantas there were far too few staff on the ground assisting...often none, and those who were there were surly. Understandably no doubt. So at least they seem to be trying at virgin to make the customer experience better. Update...first flight booked with jetsrar recently..jq15 to Cairns tomorrow as they were the only option..frigging cancelled today. Now have to cancel all bookings up there. Qantas jetstar continue to amaze how bad they are now.
Last edited by extralite; 5th Sep 2022 at 20:37.