Originally Posted by
Uplinker
The ground controller sounds and behaves as though he was half asleep. The AF gave their position the first time they called up, but there was a long delay before ATC replied, and then the controller spent ages trying to find their position.
ATC at JFK is always a challenge. LHR and CDG, to mention two, are both huge and busy airports with much better ATC, so it can be done. I was not aware of part of ATC being a private company at JFK but it is always a monumental pain in the arse to have to make separate radio calls on box 2 to find out which stand you are allocated while you are taxiing in. Just frigging well talk to each other ATC, and work with each other ! (There must be a screen available showing everybody's stand allocation).
Also: both aircraft and ATC should have spoken more clearly and used CAP 413 phrases and message construction. That way we all have a better chance of understanding first time - even those for whom English is not their first language.
"Ground, this is AF xxx. We are holding at gate/stand 9 and another aircraft has just struck us".
"AF xxx, Roger. Hold your position. Did you see which aircraft?". etc.
I don't see any CAP413 phrases applicable to this incident in your example
Having said that, a bit of articulation from the French crew would have helped, as would a more factual description of the accident: '27 minutes ago, Alitalia A330 wing tip collided with my tail and caused damage'
Mind you, according to the YouTube video, Air France called the ground 27 minutes after the collision. No wonder the ground controller was a bit confused as to who hit what, when and where.