No they are using Adecco, the emails go to a shared email address so you never speak to the same person twice and the phone number doesn't accept incoming calls (it's used by all the outsourcing departments from debt collectors onwards). I did all of my referencing paperwork the same day I was asked to, they've had it since January and only sent it to the airline last week. One girl on my course told me yesterday that she was told yesterday that Adecco hadn't even sent her former employer a reference request yet, we graduated 7 weeks ago! At this rate I doubt I will see the inside of an aircraft until next year
I had planned on staying with them for quite a while, you know make a career of it and go for instructor (I was on course for instructor at XLA before they went bust) but right now I'm tempted to take my attestation and find somewhere else though of course the problem is there are now too few airlines and it's too late for summer :/