This is just typical of the beaurocratic process in Australia.
I'v been waiting 3 months for CASA Medical to review my Class 1 medical, still no reply even though I've been told it's in the urgent pile.
A friend, who is a permanent resident of the USA living in New York, but has a Mexican passport, finally received his tourist visa to attend my wedding two months after his application. Unfortunately it was two weeks too late to attend the wedding.