Instead of having a clear redundancy pay policy, they didn't have anything in people's contracts except mentioning that it would be handled in accordance with the employees handbook.
All fine except the Draken employees handbook never existed, -except on a sharepoint site that wasn't accessible to Newquay staff (and there was no redundancy policy in it anyway) - the only mention regarding redundancy pay being in an older FR Aviation employee handbook - that said that redundancy pay would normally be in excess of statutory minimums.
However, they denied that was binding and relied on the concept that having no policy meant that their actual policy was no more than statutory minimums.
That was how they treated very well qualified and motivated staff (all ex-mil) when they closed the Academy as quickly and cheaply as they could having encouraged people to move to the SW and relocate at great cost.
They denied that when Waddington closed they paid staff in excess of statutory redundancy - we didn't believe that and had it on good authority that it wasn't true. They stuck by their assertion and the only way to get them to prove it would have been to take them to court.
As for the lying - one of my colleagues said he could write a book on how not to deal with customers based on how he saw the management constantly promise the earth and consistently fail to deliver.
And somehow - not sure of the legality - they claimed we were key workers so we had to keep going through lockdown, even when the UK Mil training system had shut down. Oh, and we were told if we didn't stay flying, we'd all lose our jobs.