Originally Posted by
SWBKCB
It's hardly a unique industry though. Can not a lot of it be bought off the shelf?
You can get specialist assistance to migrate from one data platform to another, it gets tricky when you have multiple older platforms running in ways which are business critical and so there's a high risk of disruption in any move. With legacy IT over decades it's a nightmare of different coding and operating systems.
Originally Posted by
DaveReidUK
It is of course possible that the BA bean-counters have got it right (from their, and the shareholders, point of view).
As noted above, the cost of a radical overhaul of BA's IT infrastructure is likely to be astronomical, and probably at least a couple of orders of magnitude larger than the cost and pain of a fair number of days of disruption.
It makes no difference to BA how many upset passengers swear never to use the airline again, unless it starts to make a big impact on the bottom line.
I think we both know it does. As I said above, it HAS to happen, they just need to decide when. The status quo is not a credible option, support will stop and end of life approaches, so the question is how and when they fix it, not if.
Remember that pension scheme deficit that they ignored for years? Well that didn't end well either, same principle. Accenture Alex got his bonus on cost cutting short termism which leaves Sean Doyle an even harder job medium term.