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Old 3rd Oct 2021, 14:24
  #240 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,155
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Skipness
The phone call was a request for a full refund but was of only offered £30 compensation. The email confirmed that and ignored the £96 she had paid for the upgrade.

Thanks for the feedback, I'll pass it on.
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