Thank you, Rev - tried two other machines and no joy. ...
however, I tried another Google search, found a sort of problem solving page , and, after several faults, managed to change passwords and log-n !
I quite understand the need for security, but this is getting slightly paranoid !
The reason for the 'lockout' was that I had stopped using a VPN and the login sequence was, therefore, different.
... all this on a day when I get a phone call to tell me that "you have an internet problem and your internet will be disconnected unless you call this number immediately" - such timing ! Quite useful really, as it gave me a chance to offer some choice little used invective to this helpful caller which may have convinced him that he should go elsewhere !
