It really stood out to me when I did that 6 month stint at Woolworths last year. The top tile of the strategy in that place is, customer and team come first. I got to sit in on one of the Town Halls they had there. A CEO who actually cares, and does a good job. Cost is never talked about. No negativity. One Plan. It’s all about the customer and team.
It was actually quite depressing returning back here. Doesn’t need to be like this. All starts from the top. Unfortunately the rot has cascaded right down here. I hope the next generation has better luck.
My advice to the young ones I work with is much the same. Don’t be like these people and the company will thrive. What we see isn’t normal. I look forward to the generation changeover in 20 years I’m sure it will be a better place to work.