My understanding, is that you must first complain to the section involved before the Reg 6 process. Complaint (1) Your phone call. I would recommend you make a firm but polite complaint (2) in writing, now, Provide the extract identified by whopity. Don't trust current officers of the CAA to know their own regulations, those days are long gone. Of course, you should mention that you are aware of the Reg 6 process. However, it is always wise to 'nip things in the bud' before they go too far and thereafter require lots of unravelling. A full Reg 6 appeal process will always be time consuming so bear that in mind.
If you haven't already join AOPA they are very good at dealing with these issues and will support you through any appeal process. They are very good at nipping things in the bud too.