A ‘somewhat unfair‘ treatment of customers if they decide to STOP.
Given the significant amount involved a legal opinion is probably necessary.
As for ‘Customer Experience‘ not exactly satisfactory.
Since hours flown cannot be cancelled or annulled by L3, are they transferable to the modular route with CAA approval.
At least they count towards the hour building if nothing else?
A prospective customer will no doubt study any contract with great care.....